When I worked in the medical field doing customer service I dealt with every type of person you could imagine. From young to old, rich to poor, and people that actually cared about their health to ones that…
Doing customer service in the construction industry you definitely got a lot of confused customers because let's face most people don't know what they are doing when it comes to construction, hence the reason they hire someone to…
Welcome to the first installment of the Customer is not Always Right opinion piece by yours truly. I have spent most of my working life in the customer service industry in one way or another. Whether it's been…